How to Order

How do I book the items I want?

Browse through our range of products on our website and add the items you wish to hire to your basket. We hold a large amount of stock so it would be rare for any item to be out of stock. When you are done, simply go to your basket and complete your booking details. We will review your booking request and send you a booking confirmation and invoice.

How do I pay?

The easiest way to pay is by securely by credit card and we support various payments methods including; Amex, Apple Pay, Mastercard and Visa. When you have selected everything you need, go to the checkout and follow the prompts to pay securely credit card.

How do I get the baby equipment to my house?

Let us know where you are staying and we will liaise with the letting agent or key holder to deliver and install your hired products in your holiday home prior to your arrival. If we can’t gain access, we will arrange to meet you at the property upon your arrival. 

How do I get it back to you? 

We will collect your hired products just before or after your departure.

Where do we deliver?

We are based in Rock and will happily deliver in and around the North Cornwall, from Rock to Port Isaac. If you are located outside of our usual areas, we can arrange delivery and collection at an extra charge. Please contact us to arrange this.

Who delivers my hired products?

We have a small local team who are knowledgeable about setting up your hired products to ensure they are safe to use.

How are the products cared for?

All our products are deep cleaned, fully sterilised and safety checked before and after each client has hired them.

Are the products safe?

All of our products meet the current European safety standards.

Something you need?

Please do not hesitate to contact us if you have any further questions, or if you are in need of any products that you don't see listed. We will do our best to help you.

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